The Quality Commission

The Quality Commission scheme is a public statement about confidence in the quality of private tertiary education providers’ services.

Set up by the New Zealand Association of Private Education Providers, now Independent Tertiary Education New Zealand (ITENZ), the Quality Commission is an independent body that provides a complaints resolution service for students - a free and easily accessible service that respects the rights of the student and the provider.

Providers belonging to the scheme set themselves apart from other providers, demonstrating they offer a quality training experience. The QC brand is the mark of a mature and responsible provider.

The role of the Commission is to investigate complaints received and issue judgements.

The Quality Commission is made up of two members appointed by the Board of Independent Tertiary Education New Zealand supported by the Executive Director of ITENZ.

Those members are:

Edwige Fava, Tertiary Education Consultant
Alastair Melvin, Retired Director, Avonmore Tertiary Academy (Tauranga)